@import url('https://fonts.googleapis.com/css2?family=Manrope:wght@400;500;600;700;800&family=Work+Sans:wght@500;600;700&display=swap');

:root {
  --black: #0a0a0a;
  --charcoal: #202020;
  --charcoal-soft: #2a2a2a;
  --white: #ffffff;
  --cloud: #f3f3f3;
  --paper: #fafafa;
  --ink: #161616;
  --muted: #6b6b6b;
  --line: #d9d9d9;
  --line-dark: #444444;
  --blue: #4aa1d9;
  --link-blue: #19afe6;
  --orange: #f7901e;
  --orange-soft: #fff0de;
  --font-body: 'Manrope', Arial, sans-serif;
  --font-label: 'Work Sans', Arial, sans-serif;
  --shadow: 0 18px 42px rgba(0, 0, 0, 0.1);
}

* { box-sizing: border-box; }
html { scroll-behavior: smooth; }
body { margin: 0; color: var(--ink); background: var(--cloud); font-family: var(--font-body); font-size: 16px; line-height: 1.55; }
a { color: inherit; }
button { font: inherit; }
.skip-link { position: fixed; z-index: 20; left: 16px; top: -58px; padding: 10px 14px; color: var(--black); background: var(--orange); font-weight: 800; text-decoration: none; transition: top 160ms ease; }
.skip-link:focus { top: 16px; }

.report-cover { min-height: 620px; padding: 30px clamp(24px, 5vw, 80px) 0; color: var(--white); background: radial-gradient(circle at 82% 18%, rgba(74, 161, 217, 0.22), transparent 25%), var(--black); display: flex; flex-direction: column; }
.cover-topline { display: flex; align-items: center; justify-content: space-between; gap: 20px; width: 100%; max-width: 1440px; margin: 0 auto; }
.brand-logo, .footer-logo { display: inline-flex; align-items: center; justify-content: center; padding: 8px 13px; background: var(--white); border-radius: 3px; line-height: 0; }
.brand-logo { min-width: 140px; }
.brand-logo img { display: block; width: 120px; max-height: 43px; object-fit: contain; }
.print-button { display: inline-flex; align-items: center; gap: 8px; border: 1px solid var(--orange); padding: 9px 13px; color: var(--black); background: var(--orange); cursor: pointer; font-family: var(--font-label); font-size: 12px; font-weight: 700; letter-spacing: 0.02em; transition: background 160ms ease, color 160ms ease; }
.print-button:hover, .print-button:focus-visible { color: var(--white); background: transparent; outline: none; }
.cover-grid { display: grid; grid-template-columns: minmax(0, 1.45fr) minmax(250px, 0.55fr); gap: clamp(42px, 8vw, 160px); align-items: end; width: 100%; max-width: 1440px; margin: auto; padding: 104px 0 86px; }
.eyebrow { margin: 0 0 14px; color: var(--blue); font-family: var(--font-label); font-size: 11px; font-weight: 700; letter-spacing: 0.16em; line-height: 1.25; text-transform: uppercase; }
.eyebrow.jade { color: var(--blue); }
.eyebrow.apricot { color: var(--orange); }
h1, h2, h3, h4, p { margin-top: 0; }
h1, h2, h3, h4 { color: var(--ink); font-family: var(--font-body); line-height: 1.07; }
h1 { max-width: 900px; margin-bottom: 22px; color: var(--white); font-size: clamp(3rem, 6.25vw, 6.45rem); font-weight: 800; letter-spacing: -0.065em; }
.report-title { display: block; margin-bottom: 17px; color: var(--blue); font-family: var(--font-label); font-size: 0.17em; font-weight: 700; letter-spacing: 0.13em; line-height: 1.25; text-transform: uppercase; }
.report-subject { display: block; }
.cover-summary { max-width: 570px; margin: 0; color: #d5d5d5; font-size: clamp(1rem, 1.4vw, 1.22rem); }
.report-meta { display: grid; gap: 22px; padding-left: 25px; border-left: 2px solid var(--blue); }
.report-meta div { display: grid; gap: 3px; }
.report-meta span { color: var(--blue); font-family: var(--font-label); font-size: 10px; font-weight: 700; letter-spacing: 0.14em; text-transform: uppercase; }
.report-meta strong { color: var(--white); font-size: 15px; font-weight: 600; line-height: 1.35; }
.cover-strip { display: flex; flex-wrap: wrap; gap: 18px 42px; width: 100%; max-width: 1440px; margin: 0 auto; padding: 18px 0; border-top: 1px solid #494949; }
.cover-strip a { color: var(--white); font-family: var(--font-label); font-size: 11px; font-weight: 700; letter-spacing: 0.06em; text-decoration: none; text-transform: uppercase; }
.cover-strip a:hover, .cover-strip a:focus-visible { color: var(--link-blue); outline: none; }

.section-shell { display: grid; grid-template-columns: minmax(150px, 0.24fr) minmax(0, 1fr); gap: clamp(24px, 4vw, 72px); max-width: 1440px; margin: 0 auto; padding-right: clamp(24px, 5vw, 80px); padding-left: clamp(24px, 5vw, 80px); }
.section-rail { padding-top: 8px; }
.section-number { margin: 0 0 10px; color: var(--blue); font-family: var(--font-label); font-size: 12px; font-weight: 700; letter-spacing: 0.14em; text-transform: uppercase; }
.rail-note { margin: 0; color: var(--muted); font-family: var(--font-label); font-size: 12px; line-height: 1.55; }
.overview { padding-top: 102px; padding-bottom: 102px; color: var(--white); background: var(--charcoal); }
.overview-content { display: grid; grid-template-columns: 0.88fr 1.12fr; gap: 54px; align-items: start; max-width: 930px; }
.overview h2 { color: var(--white); }
.overview .rail-note { color: #bdbdbd; }
h2 { margin-bottom: 0; font-size: clamp(2.1rem, 4vw, 3.9rem); font-weight: 800; letter-spacing: -0.055em; }
.lead { margin: 2px 0 0; color: #dedede; font-size: clamp(1rem, 1.35vw, 1.18rem); line-height: 1.75; }

.client-section { padding: 110px 0 0; }
.hcgs-section { background: var(--cloud); }
.hospice-section { color: var(--white); background: var(--charcoal); }
.client-intro { padding-bottom: 64px; }
.section-deck { max-width: 770px; margin: 22px 0 0; color: #555555; font-size: 18px; }
.hospice-section h2, .hospice-section h3, .hospice-section h4 { color: var(--white); }
.hospice-section .section-deck, .hospice-section .rail-note { color: #cacaca; }
.hospice-rail .section-number { color: var(--orange); }
.metric-band { padding-bottom: 86px; }
.metric-grid { display: grid; gap: 14px; }
.four-up { grid-template-columns: repeat(4, minmax(0, 1fr)); }
.six-up { grid-template-columns: repeat(6, minmax(0, 1fr)); }
.metric-card { min-height: 162px; padding: 21px 20px 18px; background: var(--white); border-top: 4px solid var(--blue); box-shadow: var(--shadow); }
.metric-card.highlight { border-top-color: var(--link-blue); }
.metric-card.accent-card { color: var(--black); background: var(--orange); border-top-color: var(--orange); }
.metric-card.accent-card .metric-label, .metric-card.accent-card .metric-detail { color: #442500; }
.metric-label { margin-bottom: 21px; color: var(--muted); font-family: var(--font-label); font-size: 10px; font-weight: 700; letter-spacing: 0.09em; line-height: 1.3; text-transform: uppercase; }
.metric-value { margin-bottom: 8px; color: var(--black); font-size: clamp(2.4rem, 3.2vw, 3.5rem); font-weight: 800; letter-spacing: -0.075em; line-height: 0.9; font-variant-numeric: tabular-nums; }
.metric-card.accent-card .metric-value { color: var(--black); }
.metric-value span { font-size: 0.5em; letter-spacing: -0.025em; }
.metric-detail { margin: 0; color: var(--muted); font-size: 12px; line-height: 1.35; }
.hospice-card { min-height: 146px; padding: 18px 15px; border-top-color: var(--blue); box-shadow: none; }
.hospice-card .metric-label { margin-bottom: 17px; font-size: 9.5px; }
.hospice-card .metric-value { font-size: clamp(2.25rem, 2.55vw, 3rem); }
.zero-card { border-top-color: var(--orange); background: #f8f8f8; }

.data-row { padding-top: 72px; padding-bottom: 72px; background: rgba(255, 255, 255, 0.62); border-top: 1px solid #d4d4d4; }
.workflow-row, .calls-row { background: rgba(255, 255, 255, 0.38); }
.voice-row, .forms-row { background: rgba(255, 255, 255, 0.76); }
.hospice-section .data-row { background: #272727; border-top-color: var(--line-dark); }
.hospice-section .workflow-row, .hospice-section .calls-row { background: #202020; }
.hospice-section .voice-row, .hospice-section .forms-row { background: #2a2a2a; }
.panel-heading { display: flex; align-items: flex-start; justify-content: space-between; gap: 25px; margin-bottom: 34px; }
h3 { margin: 0; font-size: clamp(1.7rem, 2.4vw, 2.65rem); font-weight: 800; letter-spacing: -0.055em; }
.panel-note { flex: 0 0 auto; margin: 3px 0 0; color: var(--muted); font-family: var(--font-label); font-size: 11px; line-height: 1.6; text-align: right; }
.hospice-section .panel-note { color: #c5c5c5; }
.comparison-layout { display: grid; grid-template-columns: minmax(0, 1fr) minmax(180px, 0.28fr); gap: 38px; align-items: stretch; margin-bottom: 38px; }
.bar-chart { padding: 7px 0 2px; }
.chart-row { padding: 18px 0 22px; border-top: 1px solid var(--line); }
.chart-label { display: flex; justify-content: space-between; gap: 15px; margin-bottom: 12px; font-size: 13px; }
.chart-label strong { font-weight: 800; }
.chart-label span { color: var(--muted); font-size: 12px; font-variant-numeric: tabular-nums; }
.bar-pair { display: grid; gap: 5px; position: relative; }
.bar { display: block; min-height: 13px; border-radius: 2px; }
.bar.current { background: var(--link-blue); }
.bar.previous { background: #8d8d8d; }
.chart-legend { display: flex; flex-wrap: wrap; gap: 18px; margin-top: 14px; color: var(--muted); font-family: var(--font-label); font-size: 11px; }
.legend-dot { display: inline-block; width: 8px; height: 8px; margin-right: 5px; border-radius: 50%; }
.current-dot { background: var(--link-blue); }
.previous-dot { background: #8d8d8d; }
.insight-card { display: flex; flex-direction: column; justify-content: center; padding: 25px; color: var(--black); background: var(--orange); }
.insight-card .eyebrow { color: #603300; }
.insight-number { margin: 10px 0 11px; color: var(--black); font-size: 4.1rem; font-weight: 800; line-height: 0.9; letter-spacing: -0.085em; }
.insight-number span { font-size: 0.46em; }
.insight-card > p:last-child { margin: 0; color: #4c2900; font-size: 13px; line-height: 1.5; }

.table-wrap { width: 100%; overflow-x: auto; border-top: 2px solid var(--black); }
table { width: 100%; min-width: 620px; border-collapse: collapse; font-size: 13px; }
caption { padding: 13px 0; color: var(--muted); caption-side: bottom; font-size: 11px; text-align: left; }
th, td { padding: 13px 12px; border-bottom: 1px solid var(--line); text-align: left; vertical-align: top; }
thead th { padding-top: 12px; color: var(--muted); font-family: var(--font-label); font-size: 10px; font-weight: 700; letter-spacing: 0.08em; text-transform: uppercase; }
tbody th { font-weight: 800; }
td { font-variant-numeric: tabular-nums; }
.current-row { background: rgba(74, 161, 217, 0.14); }
.hospice-section .table-wrap { border-top-color: var(--blue); }
.hospice-section table { color: var(--white); }
.hospice-section thead th, .hospice-section caption { color: #cfcfcf; }
.hospice-section th, .hospice-section td { border-bottom-color: #4a4a4a; }
.hospice-section .current-row { background: rgba(74, 161, 217, 0.16); }

.workflow-weekly-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 16px; margin-top: 18px; }
.workflow-weekly { padding: 21px; border: 1px solid var(--line); background: var(--white); }
.workflow-title { display: flex; align-items: baseline; justify-content: space-between; gap: 15px; padding-bottom: 14px; border-bottom: 1px solid var(--line); }
.workflow-title h4 { margin: 0; font-size: 15px; }
.workflow-title span { color: var(--link-blue); font-family: var(--font-label); font-size: 11px; font-weight: 700; }
dl { margin: 0; }
.workflow-weekly dl { display: grid; gap: 10px; margin-top: 16px; }
.workflow-weekly dl div, .compact-dl div { display: flex; justify-content: space-between; gap: 15px; }
.workflow-weekly dt, .compact-dl dt { color: var(--muted); font-size: 12px; }
.workflow-weekly dd, .compact-dl dd { margin: 0; color: var(--ink); font-size: 12px; font-weight: 800; text-align: right; font-variant-numeric: tabular-nums; }
.voice-grid { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 15px; }
.voice-card { min-height: 320px; padding: 20px; border: 1px solid var(--line); background: var(--white); }
.inbound-card { border-top: 4px solid var(--link-blue); }
.outbound-card { border-top: 4px solid var(--orange); }
.card-top { display: flex; align-items: center; justify-content: space-between; gap: 10px; }
.card-top .eyebrow { margin: 0; color: var(--muted); }
.card-top > span { color: var(--muted); font-family: var(--font-label); font-size: 11px; font-weight: 700; }
.voice-card h4 { margin: 21px 0 7px; font-size: 17px; }
.voice-total { margin: 0 0 24px; font-size: 3.7rem; font-weight: 800; line-height: 0.9; letter-spacing: -0.075em; }
.voice-total span { color: var(--muted); font-size: 0.29em; font-weight: 700; letter-spacing: 0; }
.compact-dl { display: grid; gap: 9px; }
.compact-dl.two-col { grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 12px; }
.compact-dl.two-col div { display: block; }
.compact-dl.two-col dt { min-height: 31px; line-height: 1.25; }
.compact-dl.two-col dd { margin-top: 3px; text-align: left; }
.voice-footnote { margin: 20px 0 0; padding-top: 13px; border-top: 1px solid var(--line); color: var(--muted); font-size: 11px; line-height: 1.45; }
.outcome-stack { display: flex; height: 11px; margin: 4px 0 20px; overflow: hidden; border-radius: 10px; background: var(--cloud); }
.outcome-stack span { display: block; }
.outcome-stack .answered { background: var(--link-blue); }
.outcome-stack .voicemail { background: var(--blue); }
.outcome-stack .other { background: #cfcfcf; }
.voice-table-wrap { margin-top: 25px; }
.transfer-panel { margin-top: 28px; padding: 24px; border-left: 4px solid var(--link-blue); background: #edf7fc; }
.transfer-heading { display: flex; align-items: flex-start; justify-content: space-between; gap: 24px; }
.transfer-heading h4 { margin: 0; color: var(--ink); font-size: 18px; font-weight: 800; letter-spacing: -0.03em; }
.transfer-total { margin: 0; color: var(--muted); font-family: var(--font-label); font-size: 10px; font-weight: 700; letter-spacing: 0.08em; text-align: right; text-transform: uppercase; }
.transfer-total > span { display: block; }
.transfer-total-number { margin-bottom: 5px; color: var(--link-blue); font-family: var(--font-body); font-size: 2.6rem; font-weight: 800; letter-spacing: -0.07em; line-height: 0.9; }
.transfer-table-wrap { margin-top: 21px; border-top-color: var(--link-blue); }
.transfer-table-wrap td { vertical-align: top; }
.transfer-value { display: block !important; margin-bottom: 5px; color: var(--ink); font-weight: 800; line-height: 1; }
.cell-detail { display: block !important; margin-top: 3px; color: var(--muted); font-family: var(--font-label); font-size: 10px; font-weight: 600; line-height: 1.3; }
.transfer-table-wrap .cell-detail { margin-top: 0; }
.transfer-footnote { margin: 15px 0 0; color: #50646e; font-size: 11px; line-height: 1.55; }
.data-note { margin: 21px 0 0; color: var(--muted); font-size: 11px; line-height: 1.55; }
.hospice-section .data-note { color: #cbcbcb; }

.privacy-note { margin: -5px 0 22px; color: #cfcfcf; font-size: 12px; }
.privacy-note span { color: var(--orange); }
.form-table td:nth-child(3) { min-width: 320px; }
.category-pill { display: inline-block; padding: 4px 7px; color: var(--black); background: var(--cloud); font-family: var(--font-label); font-size: 10px; font-weight: 700; line-height: 1.2; white-space: nowrap; }
.category-pill.admin { background: #dceef8; }
.category-pill.care { background: #fff0dc; }
.category-pill.vendor { background: #e6e6e6; }
.category-pill.referral { background: #d5ebf8; }
.category-pill.recruiting { background: #ffe4c2; }
.calls-layout { display: grid; grid-template-columns: minmax(270px, 0.38fr) minmax(0, 0.62fr); gap: 44px; align-items: center; }
.call-chart { display: grid; grid-template-columns: 150px minmax(0, 1fr); gap: 22px; align-items: center; }
.call-donut { display: grid; width: 150px; height: 150px; place-items: center; border-radius: 50%; background: conic-gradient(var(--link-blue) 0 50%, var(--blue) 50% 75%, #999999 75% 100%); }
.donut-center { display: flex; width: 98px; height: 98px; flex-direction: column; align-items: center; justify-content: center; border-radius: 50%; background: var(--charcoal); }
.donut-center strong { color: var(--white); font-size: 2.6rem; font-weight: 800; line-height: 0.8; }
.donut-center span { margin-top: 8px; color: var(--blue); font-family: var(--font-label); font-size: 10px; font-weight: 700; letter-spacing: 0.1em; text-transform: uppercase; }
.call-legend { display: grid; gap: 8px; }
.call-legend div { display: grid; grid-template-columns: 10px minmax(0, 1fr) 18px; gap: 7px; align-items: center; color: #d2d2d2; font-size: 10.5px; line-height: 1.25; }
.call-legend strong { color: var(--white); font-size: 11px; text-align: right; }
.swatch { width: 9px; height: 9px; border-radius: 50%; }
.swatch.short { background: #999999; }
.swatch.recruiting { background: var(--link-blue); }
.swatch.provider { background: var(--blue); }
.call-detail-list { display: grid; gap: 0; border-top: 1px solid var(--line-dark); }
.call-detail-list article { display: grid; grid-template-columns: 35px minmax(0, 1fr); gap: 14px; padding: 12px 0; border-bottom: 1px solid var(--line-dark); }
.call-count { padding-top: 2px; color: var(--orange); font-size: 1.6rem; font-weight: 800; line-height: 1; }
.call-detail-list h4 { margin: 0 0 3px; font-size: 13px; }
.call-detail-list p { margin: 0; color: #d0d0d0; font-size: 12px; line-height: 1.45; }
.zero-summary { display: flex; align-items: center; gap: 17px; margin-top: 28px; padding: 18px 20px; color: var(--white); background: rgba(247, 144, 30, 0.14); border-left: 4px solid var(--orange); }
.zero-summary > span { color: var(--orange); font-size: 3rem; font-weight: 800; line-height: 0.8; }
.zero-summary p { margin: 0; color: #dedede; font-size: 13px; line-height: 1.5; }
.zero-summary strong { color: var(--white); }

.report-footer { padding: 47px clamp(24px, 5vw, 80px); color: #d0d0d0; background: var(--charcoal); }
.report-footer > * { max-width: 1440px; margin-right: auto; margin-left: auto; }
.footer-logo { width: fit-content; margin-bottom: 21px; }
.footer-logo img { display: block; width: 126px; max-height: 46px; object-fit: contain; }
.report-footer p { margin-top: 0; margin-bottom: 20px; font-size: 12px; line-height: 1.65; }
.back-to-top { display: inline-block; color: var(--link-blue); font-family: var(--font-label); font-size: 11px; font-weight: 700; letter-spacing: 0.07em; text-decoration: none; text-transform: uppercase; }
.back-to-top:hover, .back-to-top:focus-visible { color: var(--orange); outline: none; }

@media (max-width: 1050px) {
  .six-up { grid-template-columns: repeat(3, minmax(0, 1fr)); }
  .voice-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .calls-layout { grid-template-columns: 1fr; }
  .call-chart { max-width: 540px; }
  .hospice-card { min-height: 140px; }
}
@media (max-width: 800px) {
  .report-cover { min-height: auto; }
  .cover-grid, .overview-content { grid-template-columns: 1fr; gap: 30px; }
  .cover-grid { padding: 76px 0 64px; }
  .report-meta { grid-template-columns: repeat(3, minmax(0, 1fr)); padding-top: 22px; padding-left: 0; border-top: 2px solid var(--blue); border-left: 0; }
  .report-meta strong { font-size: 13px; }
  .section-shell { grid-template-columns: 1fr; gap: 16px; }
  .section-rail { padding: 0; }
  .overview, .client-section { padding-top: 70px; }
  .metric-band { padding-bottom: 60px; }
  .screen-only { display: none; }
  .four-up { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .comparison-layout { grid-template-columns: 1fr; }
  .insight-card { min-height: 150px; }
  .panel-heading { display: block; }
  .panel-note { margin-top: 15px; text-align: left; }
  .transfer-heading { display: block; }
  .transfer-total { align-items: flex-start; margin-top: 18px; }
  .voice-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); }
}
@media (max-width: 540px) {
  .report-cover { padding: 22px 20px 0; }
  .cover-topline { align-items: flex-start; }
  .brand-logo { min-width: 116px; padding: 6px 10px; }
  .brand-logo img { width: 96px; max-height: 35px; }
  .print-button { padding: 7px 9px; font-size: 11px; }
  .cover-grid { padding: 65px 0 48px; }
  .report-meta { grid-template-columns: 1fr; gap: 14px; }
  .cover-strip { gap: 12px 20px; }
  .section-shell { padding-right: 20px; padding-left: 20px; }
  .overview, .client-section { padding-top: 55px; }
  .client-intro { padding-bottom: 43px; }
  .metric-band { padding-bottom: 50px; }
  .four-up, .six-up, .voice-grid, .workflow-weekly-grid { grid-template-columns: 1fr; }
  .metric-card, .hospice-card { min-height: 132px; }
  .data-row { padding-top: 51px; padding-bottom: 51px; }
  .chart-label { display: block; }
  .chart-label span { display: block; margin-top: 4px; }
  .call-chart { grid-template-columns: 120px minmax(0, 1fr); gap: 15px; }
  .call-donut { width: 120px; height: 120px; }
  .donut-center { width: 78px; height: 78px; }
  .form-table td:nth-child(3) { min-width: 260px; }
  .report-footer { padding: 40px 20px; }
}
@media (prefers-reduced-motion: reduce) {
  *, *::before, *::after { scroll-behavior: auto !important; transition-duration: 0.01ms !important; animation-duration: 0.01ms !important; animation-iteration-count: 1 !important; }
}
@media print {
  @page { size: auto; margin: 0.55in; }
  body { background: #fff; color: #000; font-size: 10pt; -webkit-print-color-adjust: exact; print-color-adjust: exact; }
  .skip-link, .print-button, .cover-strip, .back-to-top { display: none !important; }
  .report-cover { min-height: auto; padding: 0 0 22px; color: #000; background: #fff; border-bottom: 2px solid #000; }
  .cover-topline { padding-bottom: 20px; }
  .brand-logo, .footer-logo { padding: 0; background: transparent; }
  .cover-grid { grid-template-columns: 1.4fr 0.6fr; gap: 32px; margin: 0; padding: 14px 0 0; }
  h1, .overview h2, .hospice-section h2, .hospice-section h3, .hospice-section h4 { color: #000; }
  h1 { font-size: 34pt; }.report-title, .report-meta span { color: #235c80; }.cover-summary, .report-meta strong { color: #333; }
  .report-meta { border-left-color: #235c80; }
  .section-shell { grid-template-columns: 115px 1fr; gap: 20px; max-width: none; padding-right: 0; padding-left: 0; }
  .overview { padding-top: 28px; padding-bottom: 28px; color: #000; background: #fff; }
  .overview .rail-note, .lead { color: #333; }
  .client-section { padding-top: 34px; }
  .client-intro { padding-bottom: 22px; }.metric-band { padding-bottom: 28px; }.data-row { padding-top: 26px; padding-bottom: 26px; }
  .hcgs-section, .hospice-section, .data-row, .hospice-section .data-row { color: #000; background: #fff; }
  .hospice-section .section-deck, .hospice-section .rail-note, .hospice-section .panel-note, .hospice-section .data-note, .privacy-note, .call-detail-list p { color: #333; }
  .hospice-section table { color: #000; }.hospice-section thead th, .hospice-section caption { color: #555; }.hospice-section th, .hospice-section td { border-bottom-color: #ccc; }
  .metric-card, .voice-card, .workflow-weekly { box-shadow: none; }.metric-grid { gap: 8px; }.metric-card { min-height: 110px; padding: 12px; }.metric-label { margin-bottom: 10px; }.metric-value { font-size: 28pt; }
  .comparison-layout { grid-template-columns: 1fr 180px; gap: 20px; }.insight-card { min-height: 130px; }.voice-grid { grid-template-columns: repeat(2, 1fr); gap: 10px; }.voice-card { min-height: 230px; break-inside: avoid; }
  .calls-layout { grid-template-columns: 0.42fr 0.58fr; gap: 24px; }.call-chart { grid-template-columns: 110px 1fr; gap: 12px; }.call-donut { width: 110px; height: 110px; }.donut-center { width: 72px; height: 72px; background: #fff; }.donut-center strong { color: #000; }.call-legend div, .call-legend strong, .zero-summary p, .zero-summary strong { color: #000; }.call-detail-list, .call-detail-list article { border-color: #ccc; }.call-detail-list h4 { color: #000; }
  .report-footer { padding: 22px 0 0; color: #000; background: #fff; border-top: 1px solid #000; }.report-footer p { color: #444; }.table-wrap { overflow: visible; } table { min-width: 0; font-size: 8pt; } th, td { padding: 6px 5px; } tr, .voice-card, .workflow-weekly { break-inside: avoid; }
}